Terms of Service

Welcome to promon. By accessing or purchasing from our website, you agree to the following terms and conditions.

General Information

promon is an online store offering hobby products, collectibles, and Pokémon-related items for collectors and enthusiasts.

We aim to provide accurate product descriptions, images, prices, and availability information. However, slight variations may occur due to product updates, supplier changes, or screen differences.

Orders and Payments

By placing an order, you agree to provide accurate and complete information.

All orders are subject to availability and payment confirmation. We reserve the right to cancel or refuse an order when necessary, including cases involving incorrect pricing, suspected fraud, or unavailable stock.

Product Availability

Some products may have limited quantities due to collectible and hobby product availability.

We make reasonable efforts to keep stock information updated, but an item may become unavailable after an order is placed.

Pricing

Prices displayed on our website may change at any time. Any changes will not affect orders that have already been confirmed.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Customers are responsible for providing correct delivery information. promon is not responsible for delays caused by incorrect addresses or circumstances outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Please review our return conditions before placing an order.

Intellectual Property

All website content, including text, images, logos, and designs, belongs to promon or is used with permission.

Product names and trademarks belonging to their respective owners are used only for product identification purposes.

Limitation of Liability

promon is not responsible for indirect losses or damages resulting from the use of our website or products, except where required by law.

Changes to These Terms

We may update these Terms of Service from time to time. Updated terms will be posted on this page.

Contact Information

promon

Email: contact@promon.shop

Address:
98 Baylis Rd
London SE1 7AU
United Kingdom