Privacy policy

Privacy Policy

At promon, we are committed to protecting your personal information and respecting your privacy when you visit our website or make a purchase.

Information We Collect

When you place an order or interact with our store, we may collect the following information:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order and payment information

  • Device and browsing information (for website improvement)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Communicate order updates

  • Improve our website and services

  • Prevent fraud and secure transactions

Sharing Your Information

We do not sell your personal information.

We may share limited data with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and delivery companies

  • Website hosting and analytics providers

These partners are only allowed to use your information to perform their services.

Cookies

Our website may use cookies to improve your browsing experience, analyze traffic, and remember your preferences. You can disable cookies in your browser settings if you prefer.

Data Retention

We keep your personal information only as long as necessary to fulfill orders, comply with legal obligations, and support business operations.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Object to certain processing activities

To exercise these rights, contact us below.

Contact Us

If you have any questions about this Privacy Policy or your personal data, contact:

Email: contact@promon.shop

Address:
98 Baylis Rd
London SE1 7AU
United Kingdom